EXCELLENT Based on 139 reviews Rod D2025-05-01Trustindex verifies that the original source of the review is Google. We have just had a new front door fitted and couldn't be more pleased with the experience. We initially dealt with Ros in sales who was the reason we ended up choosing Bergson and Eaton from our 3 quotes for a new door. They were not the cheapest (but were open to negotiation when all the details had been settled), but Ros was the most engaged with our enquiry by far. She was stellar in responding to our many, many queries, and in the cases where she had to check with the manufacturer (Solidor), she even copied their replies to us so we could see what had been said for ourselves. Carl the surveyor was very helpful and even spotted a misunderstanding we had over a piece of hardware (that was not well displayed in the older edition Solidor catalogue we had acquired elsewhere), so saved us from choosing a letterbox we really would not have liked. Rob was the door/frame fitter on the day. He was very careful, thorough and meticulous about the smallest detail. It was refreshing to see that quality of "getting the job done right" still exists. I know this review may a seem a bit over-enthusiastic, but it's been years since we have seen such a level of old fashioned good service. Everybody involved was professional, friendly, thorough and persistent in getting to the bottom of things when required. Thank you Bergson and Eaton for the very positive process and outcome. The door is great! David2025-04-15Trustindex verifies that the original source of the review is Google. I have just had a Ultraframe conservatory fitted by Bergson & Eaton and am very delighted about the quality of the product. It was fitted by John and Zac who where very polite and helpful when any questions were asked, they hardly stopped when they were here and the quality of their work was excellent and always clearing up at the end of each day so you hardly new they had been.From start to finish dealing with the company I was always kept informed about schedules and any questions answered straight away. I have no problem with recommending this company to anyone . Ro Hi2025-03-14Trustindex verifies that the original source of the review is Google. The installation was Carried out professionally and with no issues. Communication on all matters was clear. The window and door quality more than met our expectations and we would have no hesitation in recommending Bergson & Eaton to others. Sue Birch2024-12-26Trustindex verifies that the original source of the review is Google. Excellent workmanship and project managing of a new room to replace old conservatory. Terry Melton2024-11-12Trustindex verifies that the original source of the review is Google. We were really impressed with B&Es patience and responses to our many questions and changes of mind! We also found all of their installation teams friendly and polite. Plus the work that they did was always clean, neat and tidy. Chris Dance2024-11-11Trustindex verifies that the original source of the review is Google. Very reliable company. First class tradesmen. Fitted all the doors and windows in our home over several years. Would not consider any other company for the fitting of windows doors etc. Highly recommend. Simon & Caroline Davis2024-10-28Trustindex verifies that the original source of the review is Google. From my first phone call the whole service we received was efficient , friendly and professional. Nazerene W2024-10-25Trustindex verifies that the original source of the review is Google. The whole process was very smooth. Seeing samples of everything in the showroom was very helpful to make decisions. Loved that there were different window options such as flush style which I haven’t seen anywhere else. The fitters were very quick and careful with minimal damage and they made the necessary repairs to the plaster without needing lots of paint! Only constructive feedback would be that I didn’t know what time the fitters would be arriving on installation day, a message to confirm would have been helpful. Apart from that fantastic! Mike Matthews2024-08-27Trustindex verifies that the original source of the review is Google. Very good service throughout. Paul of the sales team was very thorough and helpful and everyone else we dealt with was highly professional, courteous and responsive. Very pleased with the installation of a large unusual bay type window in our house which required meticulous measurement and assembly. Christine Embleton2024-08-14Trustindex verifies that the original source of the review is Google. I have, over a period of time, nearly completed the installation of most of the windows at my seventeenth century house. I have used Bergson & Eaton for all. The service has been as one would expect from a reputable Company such as this one and I am enjoying using these windows which have some special features which, for example, enable you to securely crack them open for ventilation, and also position them for easier cleaning. The wood windows are not cheap, but they are stylish and practical and well worth the investment on a property such as mine.